Purpose and scope
Child Rights Connect requires staff, consultants, interns, volunteers and members of its Executive Committee (ExCo) to observe the highest standards of professional and personal ethics in their work. The organisation has zero tolerance for any conduct contrary to relevant laws and human rights standards or contrary to its organisational policies.
This policy aims to encourage and enable any person, including those outside of the organisation, to report a suspected violation so that Child Rights Connect can address and correct improper action.
Acting in good faith
Any person reporting a suspected violation is expected to act in good faith. This means she/he must reasonably believe that a staff member, consultant, intern, volunteer or Executive Committee member of Child Rights Connect has failed to comply with human rights standards, laws and regulations applicable to the organisation, or Child Rights Connect organisational policies.
Any person outside of Child Rights Connect who wishes to report a suspected violation should share their concerns in writing through the dedicated online whistleblower reporting form. Reporting anonymously is possible through this form. The reporting form collects information on the alleged violation(s), including but not limited to its nature, who allegedly acted wrongly, what occurred and when, and how and when the person came to know about it, with a view to allow proper investigation and follow-up.
Once submitted through Child Rights Connect’s website, and depending on who allegedly acted wrongly, the completed form is automatically forwarded to the following responsible persons, with no copies stored on the website:
- The Executive Director of Child Rights Connect (through this email address solely managed by the post-holder: [email protected]); or
- In the case where the suspected violation involves the Executive Director or a member of the ExCo, to the ExCo Vice-President (through this email address solely managed by the post-holder: [email protected]); or
- In the case where the suspected violation involves the ExCo Vice-President, to the ExCo President (through this email address solely managed by the post-holder: [email protected])
Child safeguarding and whistleblower reporting procedure
If a child wishes to communicate a complaint about Child Rights Connect (of any nature) or an adult wishes to communicate a complaint about allegations of child abuse, they are encouraged to refer to the versions of our policies for everyone and use the dedicated reporting form, in line with Child Rights Connect’s Child Safeguarding Policy and Procedure.
No retaliation and confidentiality
Child Rights Connect is committed to protect from adverse consequences those who report a suspected violation. Any employee, consultant, intern, volunteer, Executive Committee member or Network member who retaliates against a person reporting a suspected violation will be sanctioned.
Any person reporting a suspected violation may request confidentiality. Such communications will be kept confidential to the extent that an adequate investigation allows so.
Handling of complaints
Depending on the subject of the suspected violation, Child Rights Connect Executive Director or Vice-President or President is responsible for investigating the matter and reporting to the full Executive Committee. The Executive Committee is responsible for deciding on a response, communicating it to those involved, and overseeing the implementation of the response. Any Executive Committee member involved in allegations will be automatically excluded from this process.